VoidExpanse/Troubleshooting

Issue: Cannot start Singleplayer game

There are 4 most likely possible reasons why you cannot start singleplayer game.

Antivirus blocking application / Unable to launch server

Your antivirus is blocking VoidExpanse application. The best option to solve this issue would be to add VoidExpanse to your antivirus exclusions (white-list).

There are two files in Windows you have to add to the exclusions list:

<game folder>/VoidExpanse.exe

<game folder>/Server_dotNET/VoidExpanse.Server.exe

There are still a change that "VoidExpanse.Server.exe" can be sandboxed by antivirus. To check this, please start a new game, then comeback to the main menu and try to load the savegame. If it "VoidExpanse.Server.exe" has been sandboxed by antivirus, the savegame will not appear in the list. To resolve this issue please reinstall the game and be sure you've added the executables files listed above to the exclusions list.

Firewall

Your firewall is blocking network access to a local server. VoidExpanse, even in singleplayer mode uses networking to connect to a server (which in this case is running on your computer). Both main application and server application should be added to exclusions to resolve this issue.

Note: You DON'T need Internet to play single-player game.

Antivirus removing some critical files

Some people reported that some critical files, such as server executables were removed by their antivirus. You have to add these files or the whole folder into exclusions and the game would work.

Antivirus blocking creation of child process

Singleplayer mode works with a local server running on your computer silently, in invisible mode. This requires permission for VoidExpanse to start a child process. Your antivirus may be blocking it. The best option to solve this issue would be to add VoidExpanse to your antivirus exclusions.